Announcements

REOPENING PROTOCOL & PROCEDURES

We're happy to announce the reopening of all Samuel & Sons flagship showrooms effective June 15, 2020.

You can rest assured that Samuel & Sons is following all recommended Government guidelines and Public Health recommendations by implementing the following procedures:
  • Employee temperatures are taken each morning.
  • Any employee displaying any signs of illness will be sent home immediately.
  • Door handles, work surfaces and computer equipment will be disinfected several times throughout the day.

Additional Precautions Per Location

NEW YORK SHOWROOM
  • Masks are required to be worn by both Customers and Employees
  • Hand Sanitizer to be used upon entry
  • Limit of 4 customers in the showroom at any time
  • Gloves will be handed upon entry to be able to handle product
  • Please leave handled product on a work station – only employees will replace after cleaning
  • Maintain a minimum of 6 feet between Customers and Employees
  • All Visitors/maintenance staff MUST sign the visitor log
You may also schedule an Appointment by calling (212) 704-8000 or emailing info@samuelandsons.com

Brochures will not be on display, but will be handed out upon request

CHICAGO SHOWROOM
  • Masks are required to be worn by both Customers and Employees
  • Hand Sanitizer to be used upon entry
  • Limit of 2 clients in the showroom at any time
  • Gloves will be handed upon entry to be able to handle product
  • Please leave handled product on a work station – only employees will replace after cleaning
  • Maintain a minimum of 6 feet between Customers and Employees
You may also schedule an Appointment by calling (312) 379-1500 or emailing chicago@samuelandsons.com

Brochures will not be on display, but will be handed out upon request

LOS ANGELES SHOWROOM

In compliance with local regulations, the Los Angeles showroom is temporarily closed. Our team continues to work remotely and can be reached at (310) 893-3330 or emailing lashowroom@samuelandsons.com. You may also utilize our website’s Live Chat and personalized Concierge Service.

LONDON SHOWROOM
  • Masks are required to be worn by both Customers and Employees
  • Hand Sanitizer to be used upon entry
  • Limit of 2 clients in the showroom at any one time
  • Maintain a minimum of 2 metres between Customers and Employees
  • Please leave handled product on a work station – only employees will replace after cleaning
You may also schedule an appointment by calling 020 7351 5153 or emailing showroom@samuelandsons.co.uk

Brochures will not be on display, but will be handed out upon request

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