Reopening Protocol & Procedures

We're happy to announce the reopening of our Los Angeles showroom at the Pacific Design Center beginning May 28.

The following precautions will be taken to ensure a safe experience for customers as well as employees:

  • Masks are required to be worn by both customers and employees.
  • Hand sanitizer to be used upon entry.
  • Limit customers to no more than 3 at a time.
  • Maintain a minimum of 6 feet between customers and employees.
  • All display spools will be handled only by employees.
  • You may also schedule an appointment by calling (310) 893-3330 or emailing

You can rest assured that we are following all recommended CDC and LA County Public Health recommendations by implementing the following procedures:

Employee temperatures are taken each morning.

  • Any employee displaying any signs of illness will be sent home immediately.
  • Door handles, work surfaces and computer equipment will be disinfected several times throughout the day.


Our showrooms in New York, London and Chicago remain closed, but our team will continue to service customers remotely via live chat, phone, email, video conferencing and through our Concierge Service (available through the Support tab on our homepage) during normal business hours. Our shipping and distribution center remain fully operational.


New York
P 212.704.8000

P 020 7351 5153

P 312.379.1500

Los Angeles
P 310.893.3330

Live Chat

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