OPENING PROTOCOL & PROCEDURES

You can rest assured that Samuel & Sons is following all recommended Government guidelines and Public Health recommendations by implementing the following procedures:

  • Employee temperatures are taken each morning.
  • Any employee displaying any signs of illness will be sent home immediately.
  • Door handles, work surfaces and computer equipment will be disinfected several times throughout the day.

Additional Precautions Per Location

NEW YORK SHOWROOM

  • Masks are required to be worn by both Customers and Employees
  • Hand Sanitizer to be used upon entry
  • Limit of 4 customers in the showroom at any time
  • Please leave handled product on a work station – only employees will replace after cleaning
  • Maintain a minimum of 6 feet between Customers and Employees
  • All Visitors/maintenance staff MUST sign the visitor log

You may also schedule an Appointment by calling (212) 704-8000 or emailing info@samuelandsons.com

Brochures will not be on display, but will be handed out upon request

CHICAGO SHOWROOM

  • Masks are required to be worn by both Customers and Employees
  • Hand Sanitizer to be used upon entry
  • Limit of 2 clients in the showroom at any time
  • Please leave handled product on a work station – only employees will replace after cleaning
  • Maintain a minimum of 6 feet between Customers and Employees

You may also schedule an Appointment by calling (312) 379-1500 or emailing chicago@samuelandsons.com

Brochures will not be on display, but will be handed out upon request

LOS ANGELES SHOWROOM

  • Masks are required to be worn by both Customers and Employees
  • Hand Sanitizer to be used upon entry
  • Limit of 2 clients in the showroom at any time
  • Please leave handled product on a work station – only employees will replace after cleaning
  • Maintain a minimum of 6 feet between Customers and Employees

You may also schedule an Appointment by calling (310) 893-3330 or emailing lashowroom@samuelandsons.com

Brochures will not be on display, but will be handed out upon request

LONDON SHOWROOM

Per UK Guidelines, our London showroom is currently closed to clients. Our team will continue to service customers remotely via live chat, phone, email, video conferencing and through our Concierge Service (available through the Support tab on our homepage) during normal business hours. Our shipping and distribution center remain fully operational.

This website uses cookies to ensure you get the best experience on our website. Learn more Accept